Resolution Med Tech Pty Ltd (ABN 55 671 812 409) (“RMT”, “we”) is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and how we handle it. The current version is always the one on this page.
Who we are
RMT is an Australian medical device design, manufacturing, regulatory and commercial services company based at 10 Resolution Drive, Unanderra NSW 2526.
What we collect through this website
If you contact us through the website form or by email we collect the details you provide (name, email, phone, organisation and your message) so that we can respond. Our website uses standard server logs and may use cookies for site function and analytics. We do not sell personal information.
Where information is held
Telephone enquiries to 1300 844 600 are answered by an Australian reception service. If a major outage affects that provider’s Australian operations, calls may be answered from its offices in the United Kingdom, the United States or New Zealand. Any personal information given during such a call may be handled in those countries.
Who we share it with
Service providers who host and deliver the service under contract with RMT (cloud hosting and message delivery, both in Australia); and where required by law.
How long we keep it
Website enquiry details are kept for as long as needed to deal with the enquiry.
Access, correction and withdrawal
You may ask to access or correct the personal information we hold about you. Requests: info@resolutionmedtech.com.au or 1300 844 600 (Mon-Fri 9am-5pm AEST/AEDT), or in writing to 10 Resolution Drive, Unanderra NSW 2526.
Data breaches
If we become aware of a data breach likely to result in serious harm, we will assess it promptly and notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme.
Complaints
If you believe we have mishandled your personal information, contact us first at the details above and we will respond within 30 days. If you are not satisfied you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Changes
We may update this policy. The date below shows the current version.
Last updated: 1 September 2026.